Shipping policy
Shipping & Pickup Policy – Magnify Prints
At Magnify Prints, all products are custom printed or prepared to order. Please review our shipping and pickup policies below before placing your order.
Order Processing & Production
All orders are processed after payment has been received.
- Custom printed products typically require production time before shipment.
- Many custom orders will require a proof approval prior to printing.
- Orders that include hardware or non-printed items may ship without a proof once payment is completed.
Because product types and order details vary, production times may differ. Our team works to complete all orders as efficiently as possible.
Please note: Once an order has been placed and approved (if applicable), it is considered final and cannot be canceled or modified.
Shipping Information
Magnify Prints ships orders within the United States only.
- We use trusted carriers including UPS, FedEx, and local delivery services
- Free shipping is available on orders over $150
- Shipping timelines vary based on product type, production time, and destination
Once your order has shipped, you will receive tracking information when available.
Carrier Disclaimer:
After an order has been shipped, delivery timelines are the responsibility of the carrier. Magnify Prints is not responsible for delays caused by shipping carriers, weather conditions, or high-volume seasons.
Local Pickup / Will Call
We offer local pickup (will call / curbside) at our warehouse location.
- Pickup is by appointment only
- Orders will not be prepared for pickup unless scheduled in advance
- Customers must call or email to arrange a pickup time
This ensures your order is completed, available, and ready when you arrive.
Damaged or Lost Shipments
If your order arrives damaged, please contact us as soon as possible.
To process a claim, we require:
- A photo of the damaged product
- A photo of the shipping box and packaging
- Email submission to: support@magnifyprints.com
All damage claims are reviewed on a case-by-case basis, and our team will work with you to determine the best resolution.
Final Sale Policy
Because all products are custom printed or made to order:
Because our products are custom printed, All printed sales are final once an order has been approved. Cancelation is still available on custom products that have not yet been approved to go to production. Once a paid order is approved, all sales are final.
We encourage customers to carefully review all order details and proofs (if provided) prior to approval and production.
Questions?
If you have any questions about shipping, production, or pickup, please contact our team: